Frequently Asked Questions | Sex & Love Addiction Recovery in MN

While Heather Cronemiller is the author of Going Deeper: For Women, the practice is fully gender-inclusive. Heather works with individuals of all genders—including men and non-binary clients—who are struggling with sex addiction, love addiction, or betrayal trauma. The clinical approach is always tailored to your specific lived experience.

Yes. Heather is a proud LGBTQIA+ affirmative therapist. We provide a safe, celebratory, and supportive environment for clients of all gender identities and sexual orientations. This includes the consistent use of chosen names and correct pronouns, ensuring your care is respectful and personalized to your identity.

Our practice provides secure telehealth services to every region in Minnesota. Whether you are in a major hub like Minneapolis, St. Paul, or Rochester, or in more rural areas like Bemidji and St. Cloud, you can access expert CSAT care. By using HIPAA-compliant Zoom or Google Meets, we bring specialized recovery resources to you, regardless of your local geography.

Cronemiller Counseling is not in-network with any insurance plans. However, we can provide a monthly document called a "superbill" containing the necessary clinical codes and provider information. Many clients submit these to their insurance companies to receive partial reimbursement through out-of-network benefits. We recommend contacting your provider directly to confirm your "Out-of-Network Mental Health" coverage details.

Most services are conducted virtually for client convenience and privacy. However, for specialized clinical work such as the Full Formal Disclosure process, in-person options may be available. Heather is based in Isanti, MN, and can travel to meet clients in the Twin Cities, Duluth, and Rochester areas for these intensive clinical milestones.

To ensure a secure and stable connection, we recommend a private internet connection and a device with a working camera and microphone (laptop, tablet, or smartphone). All sessions are held over HIPAA-compliant versions of Zoom or Google Meets to guarantee your digital privacy and clinical confidentiality.

Absolutely. Recovery is a significant commitment, and it is natural to have questions before starting. You can use our secure contact form to submit any inquiries. We also offer a free 15-minute consultation to discuss your needs and determine if our specialized CSAT approach is the right match for your recovery goals.